Our People
At B Smith packaging teamwork is the name of the game both internally and externally and we like our clients to see us as an extension of their own team. From taking your order, artwork and design, fulfilment then picking and packing your orders in the warehouse, delivery staff are here to ensure that your experience is unrivalled and your high-quality packaging is with you on time, every time.
Senior management
At B Smith Packaging everyone has a voice. We have a flat management structure with a senior team of four that represent the various elements of the business but it is a team organisation and all employees are empowered to have their input.
Richard Clarke
Managing Director
From installing our state of the art automated warehouse system to designing interactive EPOS systems for packaging call offs for multi-national brands, Richard is our Warehousing and distribution guru. Ensuring that our clients have their products on time, every time.
- An avid fan of the mighty Kidderminster Harriers
- Is an entitled Lord Ritchie Rich of Blackpole
- Has a passion for current affairs
Alison Careme
Head of Finance and Office Manager
Ali C has been with the company for nearly 2 decades! Ali is the Accountant of the company but also responsible for all Accounts, Admin and Artwork Departments. Whilst not in Sales Ali does like a little dabble and has been hugely successful with pulling some nice accounts in.
- Keen ballerina who has rediscovered her love of being en pointe
- A mad Queen (the band) fan
- Enjoys pottering in the garden
- Always seen wearing a brightly coloured scarf, never seen in the same scarf twice
Andrew Smith
Chairman
An Engineer by training, Andrew has over thirty years experience in the packaging sector and is our technical expert. He can find a packaging solution to any need you may have. He is a real character and has a plethora of facts we could choose but here are three of them
- Once crashed a hang glider into a car on a beach
- Has a Union Jack suit and made the Redtops wearing it
- Is a keen pilot, skier, surfer and recently an electric skateboarder!
Key Account Management
Our experienced sales team cover the whole of the UK with designated geographies and skill sets that cover sectors and products. The key account management team are passionate about what they do and are here to help you grow your brand and business through effective use of your packaging.
Andy Smith
Key Account Director for North West, North Wales and Lake District
- Keen rugby fan went to the World Cup in Japan and didn’t see a game!
- Was a miner in a gold mine
- Keen traveller both near and far
- Likes sailing his rib around the UK and Irish coastline with his son
Caroline Pepperall
Key Account Director for South Wales, Cornwall and Devon
Caroline has been with the company for over 20 years, and works closely with her customers in South Wales, Cornwall and Devon. She can offer expert advice and guidance on all aspects of your packaging.
- Keen cook, brownies a speciality
- Cornish and Proud
- Animal lover, The supervet is her hero!!
Sarah Ward
Key Account Director for Midlands, North and Scotland
With over twenty-five years of experience in B Smith Packaging, Sarah’s knowledge and expertise are extensive. Sarah works in close partnership with her customers to ensure they have the best packaging.
- Keen chef and Queen of food
- Loves travelling around Europe in her motorhome
- Avid golfer with an ever reducing handicap
Vince Russell
Key Account Director for London and Home Counties
Vince brings a plethora of experience in both sales and supplier sourcing. Vince has been on board since 2001, he brings a wealth of knowledge and has great innovative ideas to ensure his customers get the best packaging possible
- Keen Royals fan-Reading FC
- Dog lover
- Loves travelling with Turkey being his favourite Holiday destination
Sales administration and Accounts team
Our highly experienced sales administration team are on hand to help with any queries you may have. Each one supports a member of the key account team, from queries to invoicing and they also are our day to day contact with our extensive global supplier network. We also have a team of credit controllers and account administrators who are here to process your payments and queries on 01905757124.
Sarah Price
Senior supervisor and sales admin
Sarah has been with company since a baby, joining us at the young age of 20. Now after more than 20 years, we feel we have her for life.
- A keen singer, often you can hear her dulcet tones lingering in the office
- Likes football, keen Liverpool supporter (we will forgive her for this)
- Always sports a fresh bold set of nails
Ali K
Credit Controller
Ali is predominantly responsible for the Credit Control within the Business, she also assists with admin and accounts. Ali will often be the lady that answers the phone to you guys.
Warehouse operations
Our warehouse team provide a pick and pack storage operation with our own in-house delivery service for smaller drops. Our fully automated state of the art racking system ensures that we can effectively store food grade products to boxes in the most economical way possible. We have our own fleet of delivery vans for smaller local and regular deliveries.
Mark Sanders
Warehouse Supervisor
Mark has been with us for the last 18 years. His attention to detail ensures a smooth running warehouse.
- Leeds United fan-just like our chairman!
- Restorer of vintage motorcycles
- A keen cyclist
Dave Cull
Warehouse operative
Dave has been with us over a decade, he ensures all your goods are picked, packed and dispatched on time.
- Fan of live music and film
- Experienced in print based media
Derek Elliott
Driver & Warehouse Operative
Derek has been with us 3 years. He is one of our delivery drivers as well as a warehouse operative. Derek enjoys gardening and DIY to pass the time at home.
He gets the goods to you on time!
Ben Day
Ben was recently promoted to front of house for transport and warehousing. He is the main contact for booking in your deliveries.
Our Values
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At B Smith Packaging our customers are the heartbeat of our business. Our dedicated account teams are always available to ensure your needs are met in a timely, cost effective manner.
We are British Retail Consortium A* accredited, hold ISO9001, ISO4001. We audit all our suppliers and are confident that our goods are always of the highest standards. We are determined to exceed expectations both for our clients and their end consumer by delivering the ‘WOW’ factor.
We are transparent and honest. We believe in being up front and delivering the best results and keep our clients informed at every stage.
We pride ourselves on thinking outside the box. We are not just about paper bags and boxes. We are passionate about everything we do and we can find a packaging solution from gin glasses to coathangers, cigar boxes to cooler bags.
We care about the environment and source ethically and responsibly in every situation. If low carbon footprint is a key consideration, we will only source from UK suppliers. All our boxes and paper is from FSC accredited providers with reafforestation programmes. We are the only UK supplier who sources recycled plastic bottle bags that deal with the existing problem.
We care about our clients. We make sure we abide by ethical processes and EU standards. We believe in the importance of teamwork and care about our staff, our clients and their customers.Interested in working with us?
Contact our friendly team on 01905 757 124 or fill in the form below and we will get back to you!