What our clients say
Our clients are our best advertisement. Many of whom have been with us from the start.
Our clients are our best advertisement. Many of whom have been with us from the start. We have brands who believed in our packaging solutions and we have been with them from their initial stages in a hut at the bottom of their garden to an international Chocolate empire and a market trader that turned into one of the biggest High St brands globally.
What our clients say
“We have been dealing with B Smith Packaging for over a decade and they have been able to satisfy our packaging needs as we have grown into a worldwide brand. They ensure our stores and business partners locally and worldwide are supplied efficiently and with high quality packaging. They are a professional company with a key focus on customer satisfaction and we have relied on them to assist with many/several special requirements over the years.”
“The bags arrived before 9 am yesterday morning and were fantastic. I just wanted to say a massive thank you to Sarah and Richard for a remarkable service that was given over the last week or so. Sarah, you certainly went above and beyond in keeping me updated at all times. I find it very rare these days to find such great service and makes life a lot easier when you do find such service. So once again, thank you all for a great customer service.”
“We have a large Garden Centre with its own Farm Shop and Cook Shop. B Smith provide us with a range of bespoke packaging products including punch handle carriers, vest carrriers, plant sleeves, frosted carrriers, paper bags and printed tissue. The real value to us is their willingness to hold our stock in their warehouse and their efficiency in terms of stock control and reminders to reorder. I have always found them to be prompt, reliable and a pleasure to deal with.”
“We have multiple outlet food stores/sandwich shops. B Smith have been providing us for over 15 years with a range of bespoke packaging products including printed vest carriers, paper sandwich bags, paper takeaway carriers and self-seal baguette bags. We find them to be professional, accommodating and very approachable and strive to meet our professional standard.”
“For a small company like us at Kernow Chocolate, we held a view that bespoke printed packaging in any form would be out of our reach due to volumes and anticipated costs. B Smith Packaging has totally changed how we approach packaging. Through their professional and friendly service we have been able to completely change our packaging to our own brand, with a look and quality that would rival any of the multi-national competitors. This in turn has taken our business up a level and we have managed to save money in the process too.”
“The service B Smith provides us is second to none, the most vital part being the stock management system, ensuring we never run out of packaging. But the whole system just works. From the initial phone contact where everyone is extremely friendly and knows instantly who we are and what we need, to the Graphic Designers who guide us in the right direction when we are putting together our ideas, to the despatch department who makes sure our packaging is with us as soon as we need it.”
“Just wanted to say that we are so happy from the first contact with Michelle showing us all you different designs to the help with the design / writing on the bag and the very polite and helpful delivery man Mark. Our customers are over the moon to be given the bag and have told us how impressed they are with the quality of it. We would use you again (that would be the 4th time) and would recommend your Company to anyone.”
“B Smith Packaging have always delivered on what they promised. Deliveries have come on time and they’ve been very helpful with samples when required. We’re looking forward to receiving our posh new hamper boxes from them which will certainly add a touch of class to our Christmas offer. We look forward to developing a range of products with them in the future. I have no hesitation in recommending them as a supplier.”
Here are just a few of our clients…
Interested in working with us?
Contact our friendly team on 01905 757 124 or fill in the form below and we will get back to you!